Do you find the process of researching and booking a holiday online both stressful and uninteresting? Would you appreciate having a centralised online platform from which to perform all logistical and booking tasks? Opodo is a site that brings all the booking and travel services of Europe’s main destinations in one easy to use service, and we want to know what customers thought. Read reviews of the travel service to deicide if its for you, or read on to hear abou the company.
Opodo is a Pan-European travel service set up in 2002 to provide all the services a modern traveller needs, including 450 airlines, over 1.1 million hotels across 194 countries and over 7000 car rental locations across the world. The company has website catering to the markets of almost all of western Europe, including Germany, Sweden, Portugal and Singapore. In 2011 Opodo became part of the IDGEO group, the biggest European E travel group, with 3 other brands in its portfolio, eDreams, Go Voyage and Travellink.
Here is an Opodo guide for travelling with kids, making it more interesting for them and therefore easier for the parents
Services of Opodo
Opodo is aware of the frustrations of online travel booking and research, and is hoping to bring an end to this with their comprehensive travel service. The website is designed to be easy to use, for people that do not have time to invest in learning about the destinations themselves, but would benefit hugely from being linked with a team of experts who would be able to advise on places to go. The other thing Opodo found in their market research is that people would benefit from travel inspiration, suggesting where people go, which the website also provides. Opodo’s services are seperated into the sections of Flights, Hotels, Flights & Hotels, Rental Cars, and Airport Shuttles. Once customers have created an account they are able to easily manage the trips they make through the website, and using Opodo’s smart AirTools, customers can check for the latest prices, sorted by budget, timing, airline preference or destination. Opodo’s prides itself on five aspect: 1) Their prices are updated daily and are always competitive 2) The extensive choice of airlines, hotels and care hire 3) The convenience of booking all your trips logistics from one platform 4) The comprehensive and high-quality customer service their call centre provides before, during and after the trip and 5) Their growing reputation of satisfying millions of customers.
Complaints, Compliments and Tips for Opodo
If you have used one of Opodo’s service in the past, how much did they help you realise your travel dreams? How easy to navigate and use was their platform? Did you feel the choice of destinations was enough to inspire you to travel? Would you use the service again for you next holiday? Leave future customers all your first hand experience in a review so they can decide if this is a company they would like to work with other not.
What have customers experienced with Opodo? Read and write customer feedback and comments for Opodo's online travel booking service
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I booked 2 tickets !!! It was cost 50 pounds. I PUT THE BANK DETAILS AND THEY TAKED MORE THAN 500 EURO FROM MY BANK CARD (WITHOUT MY CONSENT) !!!! HAVE EVIDENCE !! I !!!
Then I called the Call Center .... Having waited 1 hour on the line .. Men from the call center in India, this one confirmed, can’t do anything .... Just repeat the same thing, write a letter ... Having talked with him I didn’t find out anything and didn’t decide ... WRITTEN A LETTER WITH REFERENCE THEY DO NOT RESPOND !!! EVEN HAVING EVIDENCE, I CAN'T DO ANYTHING !! IF SOMETHING HAS PROBLEMS WITH THIS COMPANY ALSO, WE GET TOGETHER TOGETHER. A WEEK I GO TO THEM IN THE OFFICE ALREADY FOUND 3 PEOPLE WITH SIMILAR PROBLEMS, JOIN US !!! email@example.com